Title: InsertChat Author: insertchat.com Published: September 26, 2024 Last modified: July 2, 2026 --- Search plugins ![](https://ps.w.org/insertchat/assets/banner-772x250.png?rev=3158235) ![](https://ps.w.org/insertchat/assets/icon.svg?rev=3158231) # InsertChat By [insertchat.com](https://profiles.wordpress.org/zakariamehbi/) [Download](https://downloads.wordpress.org/plugin/insertchat.1.1.8.zip) * [Details](https://pcm.wordpress.org/plugins/insertchat/#description) * [Reviews](https://pcm.wordpress.org/plugins/insertchat/#reviews) * [Development](https://pcm.wordpress.org/plugins/insertchat/#developers) [Support](https://wordpress.org/support/plugin/insertchat/) ## Description InsertChat adds a branded AI assistant to your WordPress site in minutes. Connect your approved pages, docs, FAQs, policies, product information, and support knowledge, then give visitors a direct way to ask questions, find answers, capture intent, and reach your team. Your website already holds useful answers. InsertChat makes those answers easier to ask for, easier to trust, and easier to act on without rebuilding your WordPress theme, search, navigation, or CMS. Learn more on the InsertChat website: * [WordPress AI chat widget](https://insertchat.com/integrations/wordpress) * [Features](https://insertchat.com/features) * [Pricing](https://insertchat.com/pricing) * [Security](https://insertchat.com/security) * [Agency white-label assistants](https://insertchat.com/for/agencies) * [API](https://insertchat.com/api) ### What InsertChat helps you do ### Answer visitor questions from approved sources Train your assistant on the WordPress pages, documentation, FAQs, policies, product details, help content, and other sources your team already maintains. Visitors get answers grounded in your material instead of hunting through menus or leaving for search. ### Keep the experience on brand Customize the assistant experience so it fits your site and business. InsertChat is built for teams that care about brand control, polished visitor experience, and ownership of the customer journey. ### Capture leads and visitor intent Turn serious questions into qualified leads. InsertChat can collect contact details and context while the visitor is already explaining what they need. ### Route support when AI should not answer alone Use InsertChat to deflect common questions and guide visitors toward the right next step. When a person needs help from your team, the assistant can support handoff workflows with conversation context. ### Improve content discovery Help visitors find the article, guide, resource, product, policy, or answer they came for. InsertChat gives your content a conversational path without replacing your site structure. ### Learn what visitors cannot find Use conversation history, analytics, and insights to see what people ask, where your content is unclear, and which questions create support or conversion opportunities. ### Support ecommerce and product discovery Guide shoppers through product questions, policies, comparisons, buying resources, and support content so they can move from confused browsing to confident next steps. ### Serve agencies and client sites Agencies and implementers can deploy assistants for client websites and manage branded AI experiences through InsertChat. Learn more about [InsertChat for agencies](https://insertchat.com/for/agencies). ### Connect your tools Use InsertChat integrations, API access, and automation workflows to bring assistant conversations into the systems your team already uses. Explore the [InsertChat API](https://insertchat.com/api). ### Popular use cases * AI chat widget for WordPress * Website assistant trained on your content * Customer support deflection * Lead capture and qualification * Ecommerce product discovery * Help center and FAQ assistant * Content discovery for blogs, publishers, education, and resource libraries * Agency client assistants * White-label AI chatbot delivery * Branded visitor support workflows ### Easy Setup ### Step 1: Install the Plugin * Install InsertChat from the WordPress plugin repository. * Activate the plugin on your WordPress site. ### Step 2: Create an InsertChat Account * Sign up for a free InsertChat account. No credit card or coding needed. ### Step 3: Configure Your AI Chatbot * Create your first AI chatbot and get your unique AI chatbot ID. * Customize the chatbot’s look to match your brand. ### Step 4: Embed the Chatbot * Enter your AI Chatbot ID in the plugin settings. ### Step 5: Engage with Your Customers * Your InsertChat chatbot is now live! Start helping visitors right away. * Monitor performance through the detailed analytics in your dashboard. ### Additional Resources * WordPress integration: [Add an AI assistant to WordPress](https://insertchat.com/integrations/wordpress) * Features: [Explore InsertChat features](https://insertchat.com/features) * Pricing: [Compare InsertChat plans](https://insertchat.com/pricing) * Security: [Review InsertChat security](https://insertchat.com/security) * Agencies: [Build client assistants with InsertChat](https://insertchat.com/for/agencies) * API: [Read the InsertChat API overview](https://insertchat.com/api) * Contact: [Talk to InsertChat](https://insertchat.com/contact) ### Link to the 3rd Party Service [InsertChat Service](https://insertchat.com) ### Terms of Use and Privacy Policy [Terms of Use](https://insertchat.com/terms) [Privacy Policy](https://insertchat.com/privacy) ### External Script Dependency This plugin enqueues a script from `https://bot.insertchat.com/widgets/chatbot.js` to provide the AI chatbot functionality on your WordPress website. This script is necessary for the operation of the InsertChat service. Please note that by using this plugin, some data may be transmitted to InsertChat’s servers as part of the service operations. For more details on the types of data shared and how it is handled, please refer to the links below: – **Service Link**: [InsertChat Service](https://insertchat.com)–** Terms of Use**: [Terms of Use](https://insertchat.com/terms) – **Privacy Policy**: [Privacy Policy](https://insertchat.com/privacy) Transform your WordPress site into an interactive platform with the InsertChat Plugin. Improve customer support, optimize sales, and ensure data safety with our smart AI chatbot. For any questions or support, visit our [contact page](https://insertchat.com/contact/) or join our [discord](https://discord.com/invite/ThnrstYEcK)! ## FAQ ### How do I start using the InsertChat plugin? 1. Install the InsertChat plugin on your WordPress website. 2. Sign up for an account at [InsertChat](https://app.insertchat.com/auth/access). 3. Create and customize your first AI Chatbot at [InsertChat](https://app.insertchat.com/chatbots). 4. Retrieve the AI chatbot ID from the “Playground” > “Install” page of your newly created AI chatbot. 5. Return to your WordPress website and go to “InsertChat AI” in the dashboard sidebar. 6. Paste your AI Chatbot ID into the designated field. 7. Click “Save Changes” to activate your AI Chatbot seamlessly. 8. Clear any caching mechanisms (Cloudflare, LiteSpeed Cache, WP Super Cache, W3 Total Cache, …). 9. Visit your website to ensure your AI chatbot bubble loads correctly. 10. Continuously tweak, customize, and train your AI chatbot for optimal performance. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “InsertChat” is open source software. The following people have contributed to this plugin. Contributors * [ insertchat.com ](https://profiles.wordpress.org/zakariamehbi/) [Translate “InsertChat” into your language.](https://translate.wordpress.org/projects/wp-plugins/insertchat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/insertchat/), check out the [SVN repository](https://plugins.svn.wordpress.org/insertchat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/insertchat/) by [RSS](https://plugins.trac.wordpress.org/log/insertchat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog ### 1.1.8 * Updated plugin website links to the canonical InsertChat domain. ### 1.1.7 * Tested with WordPress 7.0. * Improved settings sanitization for saved chatbot IDs. * Improved frontend script loading so chatbot configuration is available before the InsertChat widget script runs. * Removed an unnecessary admin request when loading the InsertChat dashboard menu icon. * Fixed setup copy in the plugin settings page. ### 1.0.0 * Initial release ## Meta * Version **1.1.8** * Last updated **3 weeks ago** * Active installations **30+** * WordPress version ** 4.7 or higher ** * Tested up to **7.0.2** * PHP version ** 7.0 or higher ** * Language * [English (US)](https://wordpress.org/plugins/insertchat/) * Tags * [AI Chatbot](https://pcm.wordpress.org/plugins/tags/ai-chatbot/)[ChatGPT](https://pcm.wordpress.org/plugins/tags/chatgpt/) [ChatGPT for wordpress](https://pcm.wordpress.org/plugins/tags/chatgpt-for-wordpress/) * [Advanced View](https://pcm.wordpress.org/plugins/insertchat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/insertchat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/insertchat/reviews/) ## Contributors * [ insertchat.com ](https://profiles.wordpress.org/zakariamehbi/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/insertchat/)