This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Routee Omnichannel Communication


Do you want to communicate with your clients in various ways efficiently? Find the most appropriate channel to interact with your clients and meet their expectations.
Create a contact list by using various sign-up methods, which can be placed anywhere on your page and even have a "sticky" nature. Routee Omnichannel Communication plugin provides omni channel capabilities so you can manage the contact data you have gathered through Routee platform, create segmented campaigns and reach your contacts in real-time with our services.

Routee's omni channel capabilities include SMS, Voice, E-mail, OTT services, which cover every possible ways to dispatch your messages and send information to your recipients.

SMS: Send marketing or transactional messages via SMS to every contact you have and make sure your message will be read.
Voice: If SMSs are not enough, deliver your messages with Routee's Voice services and make every one of your customer's experience unique.
E-mail: Use the most classic marketing tool and inform your customers with transactional or marketing E-mail.
OTT: The "Over The Top" services are a new trend we utilized in order to inform customers through popular and practical communication apps. Send your messages to millions of people with nearly 100% opening rates.

With Routee's Omnichannel plugin you can handle and use all those channels easily, provided that you have already gathered your clients' phone numbers. Which is pretty simple since all their contact information will be sent from your contact forms to Routee's platforms automatically. Then, the WordPress plugin allows you to utilize Routee's channels according to your customer needs.

Support is a priority

Routee's WordPress plugin service has support forums for the plugin community, when help is needed. Routee is here to help you 24/7.

1. curl extension
2. WordPress version 4.0
3. Php version from 5.2

Major features in Routee Contact Gathering plugin include:

  • Create and customize forms in your website
  • Transfer new contacts automatically into Routee Platform
  • Create new or use existing Routee Custom Fields
  • Create new or use existing Routee Groups
  • Segment your contacts based on their answers
  • Reach your audience through their preferred channel
  • Integration with Woocommerce


  • Form Generator


  1. Upload the plugin folder to the “/wp-content/plugins/” directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the “Plugins” screen in WordPress
  3. Use the “Routee -> Routee Settings” screen to connect with the Routee Platform account.
  4. Create and customize your form using “Routee -> Form generator” screen.
  5. Use the shortcode from “Routee -> All forms” to include the form in your desired page.
  6. Done! Now all your form contacts are automatically transfered to the Routee Platform.


Do I need a Routee account to use this plugin?

You can create a Routee account for free in Routee Platform and then connect this account to the Routee Contact Gathering plugin using the Application ID and Application Secret (User Profile -> Application Settings).

Can I send campaigns with this plugin?

No. All campaigns are managed through the Routee Platform


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Contributors & Developers

“Routee Omnichannel Communication” is open source software. The following people have contributed to this plugin.




  • Routee Contact Gathering plugin initial release.